Prerequisites
This accessibility statement applies to the website published at investor-relations.lufthansagroup.com published website of Deutsche Lufthansa Aktiengesellschaft.
As a company, we endeavor to make our website and mobile applications accessible in accordance with the provisions of the Accessibility Reinforcement Act (BFSG) and the Ordinance to the Accessibility Reinforcement Act (BFSGV) implementing the European Accessibility Directive (Directive [EU] 2019/882 on the accessibility requirements for products and services).
Status of compatibility with the requirements
The accessibility requirements are set out in the Ordinance to the Accessibility Reinforcement Act (BFSGV).
The specific accessibility requirements have been implemented in accordance with Section 14 BFSG in conjunction with Section 3 (1) BFSG in the Ordinance to the Accessibility Reinforcement Act (BFSGV).
Information on services that meet the accessibility requirements
The website investor-relations.lufthansagroup.com is the investor relations website of Deutsche Lufthansa AG. It provides comprehensive information on the Lufthansa share, the Group and the economic development of the company (strategy, organization, business activities, financial reports, financial events, etc.) for shareholders, analysts, investors and all other interested parties (journalists, potential investors, general public) on the Internet.
Compliance status
Based on our latest assessment, the website investor-relations.lufthansagroup.com is partially compliant with the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, compliance level AA and the European standard EN 301 549, as referenced in the Accessibility Improvement Act (BFSG). This means that significant parts of the website already comply with the relevant digital accessibility requirements, but there is still room for improvement in individual areas in order to achieve full compliance.
The content listed below is not yet fully accessible:
- We are currently working on ensuring that all images and graphics have alternative texts.
- The accessible name does not correspond to the visible name for all control elements.
- It may not be possible to ensure accessibility for older PDF documents.
- In exceptional cases, insufficient color contrasts may occur in texts and status displays.
- We interpret the success criterion 3.1.2 "Language of Parts" in such a way that we indicate a change of language for blocks of text, but not for individual words.
- We are currently working on making our tables fully accessible.
- We are currently working on making our forms fully accessible.
- In the case of older videos, subtitles or audio descriptions may be missing.
We are actively working on removing these remaining barriers.
Disclaimer for external content
Lufthansa accepts no liability for linked third-party services that are not under our control or responsibility. The respective provider is solely responsible for the accuracy, completeness, up-to-dateness and accessibility of this content. By using the links, you acknowledge that Lufthansa is not liable for any damages or legal consequences.
Feedback and contact details
If you would like to give us feedback on the accessibility of the Lufthansa Investor Relations website, please contact us at
E-mail: investor.relations(at)dlh.de
Telephone: +49 69 696 - 28008
The responsible market surveillance authority is
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF)
c/o Ministry of Labor, Social Affairs, Health and Equality of the State of Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
Telephone: +49 391 567 4530
E- Mail: MLBF(at)ms.sachsen-anhalt.de